Post-purchase

Top 5 Post-purchase Engagement Emails

2560 574 Zaza Siviley

It’s very easy to make a mistake of overlooking the importance of post-purchase customer emails and fall in the trap of using a default (what I call – “boring”) email sequence. Customers are most likely to engage with you post-purchase…

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Online Retailers: Secure A Second Sale

2980 1490 Zaza Siviley

You might be wondering why it is important to secure a second order with a new customer right after their first buy. Well, 69% of a customer’s first year expenditure comes within their first 30 days as a customer. So, it is crucial to…

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Why Post-Purchase Experience Matters

3500 2338 Zaza Siviley

Let me open up with one of my favorite quotes of Jim Rohn that always keeps me centered at work, – “One customer taken care of could be more valuable than 10,000 $ worth of advertising.” Now that we have…

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